What occurs when a call comes from a customer in the lavatory?

What occurs when a call comes from a customer in the lavatory?

• A. Amber light illuminates on master call panel and/or a customer call reset button located outside lavatory door and a chime over cabin PA
• B. Blue light and chime
• C. Pink light and double chime
• D. No light

Answer: (A)

When a passenger in the lavatory initiates a call, an amber light is illuminated on the master call panel and at the outside lavatory door, and a chime sounds over the cabin PA. This combination quickly alerts the cabin crew to a lavatory request and indicates where to respond. The outside lavatory door has a reset button; once a crew member attends the lavatory, they press that reset to acknowledge the call and extinguish the amber light. This signaling helps ensure prompt, location-specific service and keeps the crew informed even if they can’t see the indicator at a glance.

When a passenger in the lavatory initiates a call, an amber light is illuminated on the master call panel and at the outside lavatory door, and a chime sounds over the cabin PA. This combination quickly alerts the cabin crew to a lavatory request and indicates where to respond. The outside lavatory door has a reset button; once a crew member attends the lavatory, they press that reset to acknowledge the call and extinguish the amber light. This signaling helps ensure prompt, location-specific service and keeps the crew informed even if they can’t see the indicator at a glance.